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Adding Products Overview

The following information explains the basics of how to add a product to the store.  There are separate guides provided for more advanced tasks such as adding variable type products.  The guide assumes that you are already logged into your store admin system.

  1. Click on “Products” on the left and either click “Add Product” on the left of click on Products sub-menu and then click on “Add Product” at the top of the page
  2. You will be presented with a selection of fields to enter information into.  You may have some additional fields beyond those listed here, if so and you are unsure what they are for please contact support.  Much like when you manage categories,  the fields are split into two columns.  The left side is the product info such as name, price, descriptions, and the right side is the categorisation, images and publish controls.  Starting with the left columns you will have these fields:
    • Product Name: The visible name of the product
    • Product Description: The main description for the product.  This would typically appear underneath the initial product information in a tab or section dedicated to displaying a fuller product description.  If you do not have long descriptions for your products then you may find that this section is not used.
    • Product Data: A drop down where you can flag the product as either a Simple, Grouped, External or Variable product.  We are only dealing “Simple” products here, the other type of product you may commonly wish to add is a “Variable” one (one with options like colour and size) for which we have a separate guide.
    • A tick box to mark the product as either Virtual or Downloadable if appropriate.  Again, a separate guide is provided for this so for now do not tick either of those boxes.
    • Under that you have a boxed area with tabs running down the side that change the input fields to their right.  The first tab is “General“:
      • Regular price: The price of the item.
      • Sale price: If its on sale, enter the reduced price here.  You can click the “schedule” link and select the dates from/to which the sale will run.
      • Tax status: Define the products tax status if different from the default.
      • Tax class: Select the tax class group if different from the default.
    • Inventory:
      • SKU: Enter the products SKU code
      • Manage Stock: If you are managing stock levels, tick this box
      • Stock Quantity. This shows if you tick the previous box, enter the amount of stock you have for this item.
      • Allow Backorders: Again, only visible if you tick the “Manage Stock” box.  Decide whether to allow customers to still order the item if it is out of stock.
      • Stock Status: Manually set the stock status as in or out of stock. 
      • Sold Individually: Tick this box if customers can only buy 1 of this item per order.
    • Shipping:
      • If you are using a shipping calculation method that is based on the products weight and/or size then enter it in these fields and optionally select the shipping class.  This information should already have been set up specific for your needs by your developer.  Please contact us for any support queries relating to this.
    • Linked Products:
      • Here you can search and select other products that are linked in some way to this one.  This could be as an Up-Sell, a Cross-Sell or as part of a Grouped Product.  The location that these linked products appear when a customer is viewing the main product is design dependent.  Please contact your developer if you are unsure what to do here.
    • Attributes
      • The initial drop down will simply display “Custom Product Attribute” alongside an “Add” button.  Clicking this will create a new instance of two fields in which you can enter the Name of the attribute (such as “Size”) and it’s values (such as Small, Medium and Large).  
      • Ticking the “Visible on product page” box will create a new tab/area on the product details page called “Additional Information” which will in turn display this information. 
      • The information you add here can be used when you are adding a “Variable product” to create the necessary drop down options for customers to select from when buying the product.  However as we are creating a “Simple” product here that will not be the case, therefore if you do not tick the box above then the information will not be visible to the customer in any way.
    • Advanced:
      • Purchase note: Enter a note that will be included on the order confirmation email any customer ordering this item will receive. 
      • Menu order: The order the product appears within its own category.
      • Enable reviews: Decide whether to show or not show the ability for customers to read and leave reviews if different from the default.
    • Product Short Description: This is the shorter description of the product that typically shows at the top of the product details page.  In some cases, i.e. if you do not have large product descriptions, it may be the only place you enter the product description.
    • Reviews: As reviews are added to your site the will appear for each product they will appear here.  You can hover over each review and see options to edit, remove, or unapprove it.
  3. On the right side you have the following options:
    1. Publish:
      • Save Daft: Click this to save the current state of the product to come back to and complete later.
      • Preview: Click this to preview the product as you have it so far.
      • Status: Decide whether the product should be visible to customers or not.  You can click “Edit” to reveal a drop down with which you can define published, pending review or draft.  Only “published” will result in the product showing to customers.
      • Visibility: You can click “Edit” and decide whether the product is only visible to people who enter a password (password protected), no one (private), or everyone (public).  In reality you will almost certainly always leave this on “public”.
      • Revisions: Your store will auto save versions of the product you have added/saved.  Here you can browse and view earlier revisions if you need to refer to them.
      • Published on; This defaults to the date it was first published but you can change it.  It is however unlikely that you will be using or displaying this date so it can probably be ignored.
      • Update: This is the button should should click when you are done and wish to publish the product.
    2. Product Categories: Here you will see all the current categories you have created.  You can select the one(s) that this product should appear in.  If the category does not exist you can “quick add” one by clicking on “Add new product category” which will allow you to set the name and parent category (if it is to be a sub-category).  Once added it will be visible in the list to select from.  You can later go to “Categories” and set the rest of the category information (such as an image) if you wish.
    3. Product Tags: These are keywords or phrases relating to the product and may or may not be used by your store.  If in doubt please contact support.
    4. Product Image: This is the main product image that will represent the item.  Clicking this will launch the “Media Manager” where you can select from an existing image or upload a new one.  We have a separate guide specifically explaining the Media Manage should you wish to refer to it for more detailed instructions. 
    5. Product Gallery: Here you can upload the additional images for the product – same process as the above.
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